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Our portal allows clients to access a wide range of management information, including Insurance Certificates, Risk Assessments, KPIs, COSHH, Accreditations, Safe System of Work, Policy documents including Health & Safety, Environmental and Quality Statements, Quality Reports and Meeting Minutes.

Case Study: Nurturing Staff Talent

posted 14/08/2014 - 10:28

Temco Facility Services’s intelligent, well trained and highly productive workforce is the result of many years’ commitment to the highest possible standards. This is no better demonstrated than by looking at Roger Lee, who, through TUPE, joined Temco when they won the Kodak contract in 2001. Roger makes no bones about his problems at t... | read more

Is Your Compliance Only Skin Deep?

posted 06/08/2014 - 12:50

Every Facilities Manager knows that lax compliance can have grave consequences, from serious injury to large fines and reputational damage. To maintain the highest standards of compliance policies and procedures must be understood, questioned and reviewed. Every contractor will have a range of policies, including Health and Safety and Environmental... | read more

Is Your Contractor Investing in its Staff?

posted 31/07/2014 - 10:57

Lack of investment plagues the contract cleaning industry. Many contractors are locked into a cycle of low pay and low expectations, combined with poor training and equipment, resulting in poor productivity and at best mediocre service. Lack of investment is clearly a false economy; if your contractor neglects the care of their own staff, they in t... | read more

Intelligent Tendering Through Best Value Procurement

posted 23/07/2014 - 12:24

The logic behind current tendering practice is questionable; the FM specifies in detail the service required, having to predict three years’ requirements and providers merely have to make their service fit. This means that most of the methodology has been dictated before the specialist can bring its expertise and creativity to bear. Think of ... | read more

Is Your Contractor Making You Work Too Hard?

posted 16/07/2014 - 15:29

Do you see enough of your contractor’s managers? Are you reacting to their problems, constantly on their backs about day to day issues? Simply reacting to problems will never result in a high quality service, most obviously because you have to rely on issues making themself apparent before they can be resolved. In addition, firefighting probl... | read more